Housekeeper – Genting Malaysia Berhad
Role Summary
The Housekeeper is responsible for overseeing daily housekeeping operations to ensure a clean and welcoming environment. This role involves managing budgets, coordinating with departments, and addressing guest needs to maintain high standards of service.
Job Description
As a Housekeeper, you will plan, organize, and supervise daily housekeeping operations in a dynamic hospitality environment. You will work closely with various departments to ensure seamless service delivery and guest satisfaction.
Key Responsibilities:
- Plan and organize daily housekeeping tasks.
- Supervise housekeeping staff and operations.
- Manage budgets and control costs effectively.
- Ensure proper use and maintenance of cleaning equipment.
- Coordinate with other departments for efficient service.
- Handle guest complaints and special requests professionally.
- Prepare reports related to staffing and operational performance.
Job Requirements
A Degree/Diploma in Hotel Management or equivalent.
Minimum of 3 years' experience in a similar capacity at a 5-star hotel.
Pleasant personality and self-motivated.
Excellent organizational skills.
Strong interpersonal and communication skills.
Good working knowledge of computer software applications.
Knowledge of Mandarin and local dialects is an added advantage.
Quick Info
Company
Genting Malaysia Berhad
Location
Pahang
Salary
MYR 5500 - 5900
Skills Required
7 skills
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Required Skills
Housekeeping Management
Budget Management
Inventory Control
Guest Relations
Team Leadership
Communication
Problem Solving
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