Housekeeping Supervisor – Genting Malaysia Berhad

The Housekeeping Supervisor is responsible for overseeing the housekeeping operations to ensure cleanliness and orderliness in guest rooms and public areas. This role requires strong leadership and communication skills to effectively manage a team and maintain high standards of service.

As a Housekeeping Supervisor, you will engage in daily operations to ensure that all housekeeping tasks are completed efficiently and to the highest standards. You will work closely with your team to train new staff and address any guest concerns that arise.

Key Responsibilities:

• Oversee housekeeping operations to maintain cleanliness and orderliness.
• Train and mentor new housekeeping staff to ensure high performance.
• Address and resolve guest complaints in a timely manner.
• Ensure compliance with security and fire procedures.
• Conduct regular inspections of guest rooms and public areas.
• Manage inventory of cleaning supplies and equipment.
• Collaborate with other departments to enhance guest experience.