Inside Sales Executive – Driven Asia Sdn Bhd

The Inside Sales Executive engages customers through social media and WhatsApp, converting inquiries into appointments while managing customer relationships and coordinating with the sales team to support growth and upselling opportunities.

As an Inside Sales Executive, you will be the first point of contact for customer inquiries via social media and WhatsApp. Your primary responsibility is to engage with customers, understand their needs, and convert inquiries into confirmed site appointments. This role involves replying to messages promptly, qualifying customer needs, providing accurate information about services, and educating customers on grout solutions. You will build trust with customers, follow up on leads, and ensure a smooth handover to the sales team while maintaining records in Google Sheets.