Internship Collections Assistant at Bee Informatica Sdn.Bhd. - Selangor

The Internship Collections Assistant is responsible for overseeing the entire collections process for SME borrowers. This role involves developing targeted strategies and optimizing communication to ensure timely payments and high service standards.

In this internship, you will engage in day-to-day activities that include managing collections processes and collaborating with various teams to enhance borrower interactions. You will work in a dynamic environment that encourages proactive problem-solving and innovation.

Key Responsibilities:

• Oversee the collections process from early-stage delinquencies to legal recoveries.
• Develop targeted collection strategies based on risk assessment.
• Implement communication systems to encourage timely payments.
• Provide financial counseling to borrowers.
• Prioritize high-risk accounts for focused attention.
• Collaborate with legal teams when necessary.
• Optimize communication channels to improve borrower interactions.
• Address customer concerns effectively.
• Manage teams to maintain high service standards.