Internship Collections Assistant – Bee Informatica Sdn.Bhd.
Role Summary
The Internship Collections Assistant is responsible for overseeing the entire collections process for SME borrowers. This role involves developing targeted strategies and optimizing communication to ensure timely payments and high service standards.
Job Description
In this internship, you will engage in day-to-day activities that include managing collections processes and collaborating with various teams to enhance borrower interactions. You will work in a dynamic environment that encourages proactive problem-solving and innovation.
Key Responsibilities:
- Oversee the collections process from early-stage delinquencies to legal recoveries.
- Develop targeted collection strategies based on risk assessment.
- Implement communication systems to encourage timely payments.
- Provide financial counseling to borrowers.
- Prioritize high-risk accounts for focused attention.
- Collaborate with legal teams when necessary.
- Optimize communication channels to improve borrower interactions.
- Address customer concerns effectively.
- Manage teams to maintain high service standards.
Job Requirements
Degree or Diploma in Business Administration, Management, Finance, Economics, or a relevant field.
Excellent verbal and written communication skills in English and Bahasa Melayu.
Proactive and innovative startup mindset.
Creative, proactive, and dynamic personality.
Self-organized and eager to learn.
Quick Info
Company
Bee Informatica Sdn.Bhd.
Location
Selangor
Salary
MYR 800 - 1000
Skills Required
6 skills
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Required Skills
Communication
Problem-Solving
Financial Analysis
Team Management
Customer Service
Risk Assessment
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