Internship Content Writer – XCalibur Digital Sdn Bhd (Part of Times Media Sdn Bhd)
Role Summary
The Internship Content Writer is responsible for creating clear and concise responses to user inquiries. This role involves optimizing conversation flows and maintaining the accuracy of information to enhance user experience.
Job Description
As an Internship Content Writer, you will engage in daily tasks that involve crafting responses and analyzing user interactions. You will work in a collaborative environment focused on improving communication and understanding user needs.
Key Responsibilities:
- Craft clear and helpful replies to user inquiries.
- Optimize conversation flows based on user chat logs and feedback.
- Maintain accuracy by regularly updating the information database.
- Analyze local inputs to understand user needs and respond accurately.
- Collaborate with team members to enhance content quality.
- Conduct research to ensure information is current and relevant.
- Assist in developing guidelines for effective communication.
Job Requirements
Currently pursuing a degree in Communications, Marketing, or a related field.
Strong command of English, both written and spoken.
Familiarity with informal Malay or slang is a plus.
Excellent analytical and problem-solving skills.
Ability to work independently and as part of a team.
Quick Info
Company
XCalibur Digital Sdn Bhd (Part of Times Media Sdn Bhd)
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
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Required Skills
Content Writing
Communication
Analytical Thinking
Research
Team Collaboration
Problem Solving
Application Tips
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