Internship Content Writer – XCalibur Digital Sdn Bhd (Part of Times Media Sdn Bhd)
Role Summary
The Internship Content Writer at XCalibur Digital Sdn Bhd is responsible for crafting clear responses, optimizing conversation flows, maintaining accuracy in information, and analyzing local inputs to enhance user interactions and understanding.
Job Description
Craft Clear Responses: Write short, natural, and helpful replies that make complex information easy for users to understand. Optimize Conversation Flows: Look at user chat logs and feedback to see where people get confused, and logically rewrite the conversation paths to fix it. Maintain Accuracy: Regularly update and check our information database to ensure the system always gives 100% correct answers. Analyze Local Inputs: Read through user messages (which often contain informal Malay or slang) to understand what they need and how to respond accurately.
Quick Info
Company
XCalibur Digital Sdn Bhd (Part of Times Media Sdn Bhd)
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Content Writing
Conversational Design
Information Accuracy
User Analysis
Communication Skills
Attention To Detail
Adaptability
Problem-Solving
Application Tips
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