Internship Customer Service – SEA Gamer Mall Sdn Bhd
SEA Gamer Mall Sdn Bhd
Retail
Role Summary
This internship position in customer service involves assisting customers by providing information, verifying documents, and handling payment and product-related inquiries. The role requires professional communication, proactive problem reporting, and escalation of critical issues to senior staff.
Job Description
The role involves facilitating customer requests by providing information directly and verifying documents for suspicious customers related to payment issues, product suggestions, and general company information. The employee is expected to maintain high levels of service and professional communication with customers, proactively suggest application improvements, report unpleasant customer experiences to superiors, and escalate high-priority issues to senior customer service.
Job Requirements
Internship period for 3 months (preferable 6 months).
Fluent in written and verbal communication skills for BM, English and Mandarin.
Ability to manage time effectively and work in a fast-paced set-up environment.
Strong communication skills, both written and verbal.
Patience and the ability to listen.
Ability to learn quickly, adapt to change and be tech savvy.
Willing to work flexible support hours.
Quick Info
Company
SEA Gamer Mall Sdn Bhd
Location
Perak
Salary
MYR 600
Skills Required
1 skills
Click to submit your application
Required Skills
Customer Service
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances