IT Helpdesk Officer at Mynews Malaysia
This job is no longer accepting applications.
It was posted on 28 September 2026 and has passed its 30-day listing period. See open Management Associate Ceo Mentored jobs.
Role Summary
The IT Helpdesk Officer will provide technical support to employees, ensuring efficient resolution of IT issues. This role requires strong communication skills and a proactive approach to problem-solving.
Job Description
As an IT Helpdesk Officer at Mynews Malaysia, you will be the first point of contact for technical support within the organization. Your primary responsibility will be to assist employees with their IT-related issues, ensuring that all technical problems are resolved efficiently and effectively. You will also be responsible for maintaining IT equipment and providing training to staff on new technologies.
In this role, you will collaborate closely with the IT team to identify recurring issues and contribute to the development of solutions that enhance the overall IT support process. Strong communication skills and a customer-oriented mindset are essential as you will be interacting with various departments to ensure smooth operations.
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Job Requirements
Strong problem-solving skills
Excellent communication skills
Basic knowledge of IT systems and software
Ability to work independently and as part of a team
Customer service orientation
IT Helpdesk Officer - Frequently Asked Questions
What is the salary for a IT Helpdesk Officer at Mynews Malaysia?
Mynews Malaysia has not disclosed the salary for this role. IT Helpdesk Officer positions typically pay RM800–RM10,000 per month, based on the 171 comparable vacancies currently listed on SuperJobs.
Where is this IT Helpdesk Officer job located?
This IT Helpdesk Officer position is based in Malaysia. This role is fully on-site.
What qualifications do I need for this IT Helpdesk Officer role?
Mynews Malaysia is looking for Strong problem-solving skills; Excellent communication skills; Basic knowledge of IT systems and software.
How do I apply for this IT Helpdesk Officer job at Mynews Malaysia?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Mynews Malaysia
Location
Not specified
Salary
Undisclosed
Skills Required
5 skills
Required Skills
IT Helpdesk Officer Salary at Mynews Malaysia
Mynews Malaysia has not disclosed the salary for this role. IT Helpdesk Officer positions typically pay RM800–RM10,000 per month, based on the 171 comparable vacancies currently listed on SuperJobs.
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