IT Helpdesk Officer at Mynews Malaysia
Role Summary
The IT Helpdesk Officer will provide technical support to employees, ensuring efficient resolution of IT issues. This role requires strong communication skills and a proactive approach to problem-solving.
Job Description
As an IT Helpdesk Officer at Mynews Malaysia, you will be the first point of contact for technical support within the organization. Your primary responsibility will be to assist employees with their IT-related issues, ensuring that all technical problems are resolved efficiently and effectively. You will also be responsible for maintaining IT equipment and providing training to staff on new technologies.
In this role, you will collaborate closely with the IT team to identify recurring issues and contribute to the development of solutions that enhance the overall IT support process. Strong communication skills and a customer-oriented mindset are essential as you will be interacting with various departments to ensure smooth operations.
Job Requirements
Strong problem-solving skills
Excellent communication skills
Basic knowledge of IT systems and software
Ability to work independently and as part of a team
Customer service orientation
IT Helpdesk Officer - Frequently Asked Questions
What is the salary for a IT Helpdesk Officer at Mynews Malaysia?
Mynews Malaysia has not disclosed the salary for this role. IT Helpdesk Officer positions typically pay RM600–RM10,000 per month, based on the 126 comparable vacancies currently listed on SuperJobs.
Where is this IT Helpdesk Officer job located?
This IT Helpdesk Officer position is based in Malaysia. This role is fully on-site.
What qualifications do I need for this IT Helpdesk Officer role?
Mynews Malaysia is looking for Strong problem-solving skills; Excellent communication skills; Basic knowledge of IT systems and software.
How do I apply for this IT Helpdesk Officer job at Mynews Malaysia?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-29.
Quick Info
Company
Mynews Malaysia
Location
Not specified
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Required Skills
IT Helpdesk Officer Salary at Mynews Malaysia
Mynews Malaysia has not disclosed the salary for this role. IT Helpdesk Officer positions typically pay RM600–RM10,000 per month, based on the 126 comparable vacancies currently listed on SuperJobs.
How to Apply for This IT Helpdesk Officer Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Mynews Malaysia asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-29, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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