IT Support Engineer at E-Document Solution Sdn Bhd - Selangor
Role Summary
The IT Support Engineer is responsible for providing technical support to clients and ensuring the smooth operation of IT systems. This role involves troubleshooting hardware and software issues, assisting in installations, and training users on new technologies.
Job Description
As an IT Support Engineer, you will engage in day-to-day technical support activities, collaborating with team members to resolve complex issues in a dynamic work environment. You will play a crucial role in maintaining IT systems and enhancing user experience.
Key Responsibilities:
- Provide technical support to clients and troubleshoot hardware and software issues.
- Assist in the installation and configuration of IT equipment.
- Maintain documentation of support activities and resolutions.
- Collaborate with team members to resolve complex technical problems.
- Train users on new technologies and IT policies.
- Ensure compliance with IT policies and procedures.
- Monitor and maintain IT systems for optimal performance.
Job Requirements
Bachelor's degree in Computer Science or related field.
Proven experience in IT support or a similar role.
Strong knowledge of computer systems, networks, and software applications.
Excellent problem-solving skills and attention to detail.
Ability to communicate effectively with non-technical users.
Quick Info
Company
E-Document Solution Sdn Bhd
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Technical Support
Troubleshooting
Installation
Documentation
User Training
Problem Solving
Communication
IT Support Engineer Salary at E-Document Solution Sdn Bhd
E-Document Solution Sdn Bhd has not disclosed the salary for this role. IT Support Engineer positions in Selangor typically pay RM800–RM9,500 per month, based on the 57 comparable vacancies currently listed on SuperJobs.
How to Apply for This IT Support Engineer Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions E-Document Solution Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-08, so apply early.
IT Support Engineer - Frequently Asked Questions
What is the salary for a IT Support Engineer at E-Document Solution Sdn Bhd in Selangor?
E-Document Solution Sdn Bhd has not disclosed the salary for this role. IT Support Engineer positions in Selangor typically pay RM800–RM9,500 per month, based on the 57 comparable vacancies currently listed on SuperJobs.
Where is this IT Support Engineer job located?
This IT Support Engineer position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this IT Support Engineer role?
E-Document Solution Sdn Bhd is looking for Bachelor's degree in Computer Science or related field.; Proven experience in IT support or a similar role.; Strong knowledge of computer systems, networks, and software applications..
How do I apply for this IT Support Engineer job at E-Document Solution Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-08.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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