IT Support (Onsite) at J-Tech System Sdn Bhd - Kuala Lumpur
Role Summary
The IT Support (Onsite) is responsible for providing both onsite and remote assistance to customers, ensuring their technology operates smoothly. This role involves troubleshooting and setting up various devices while maintaining high levels of customer satisfaction.
Job Description
As an IT Support professional, you will engage in daily interactions with customers, addressing their technical issues and ensuring their systems are functioning optimally. You will work in a dynamic environment that requires both technical expertise and strong communication skills.
Key Responsibilities:
- Provide onsite and remote technical support to customers.
- Set up and troubleshoot PCs, laptops, servers, and network devices.
- Perform system installations and migrations.
- Assist with VPN configurations and network setups.
- Monitor customer support cases and ensure timely follow-ups.
- Document support activities and updates accurately.
- Collaborate with team members to resolve complex issues.
Job Requirements
Diploma / Degree in IT, Computer Science, Networking, or related field.
At least two (2) years of relevant working experience.
Basic knowledge in Windows OS, Networking & TCP/IP.
Familiarity with remote desktop and support tools.
Willingness to travel for onsite support.
Good communication and teamwork skills.
Responsible, responsive, and eager to learn.
Quick Info
Company
J-TECH SYSTEM SDN BHD
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Technical Support
Troubleshooting
Networking
Customer Service
Communication
Teamwork
Problem Solving
IT Support (Onsite) Salary at J-TECH SYSTEM SDN BHD
J-TECH SYSTEM SDN BHD has not disclosed the salary for this role. IT Support (Onsite) positions in Kuala Lumpur typically pay RM800–RM12,000 per month, based on the 37 comparable vacancies currently listed on SuperJobs.
How to Apply for This IT Support (Onsite) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions J-TECH SYSTEM SDN BHD asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-26, so apply early.
IT Support (Onsite) - Frequently Asked Questions
What is the salary for a IT Support (Onsite) at J-TECH SYSTEM SDN BHD in Kuala Lumpur?
J-TECH SYSTEM SDN BHD has not disclosed the salary for this role. IT Support (Onsite) positions in Kuala Lumpur typically pay RM800–RM12,000 per month, based on the 37 comparable vacancies currently listed on SuperJobs.
Where is this IT Support (Onsite) job located?
This IT Support (Onsite) position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this IT Support (Onsite) role?
J-TECH SYSTEM SDN BHD is looking for Diploma / Degree in IT, Computer Science, Networking, or related field.; At least two (2) years of relevant working experience.; Basic knowledge in Windows OS, Networking & TCP/IP..
How do I apply for this IT Support (Onsite) job at J-TECH SYSTEM SDN BHD?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-26.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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