IT Support at Infinity Consulting Technology Sdn Bhd - Selangor
Role Summary
The IT Support is responsible for providing operational support and troubleshooting technical issues. This role plays a crucial part in ensuring the smooth functioning of IT services and customer satisfaction.
Job Description
The IT Support role involves daily monitoring and operational support for backup solutions, troubleshooting technical issues, and managing customer requests via calls or emails. The work environment is dynamic, requiring strong technical skills and the ability to prioritize tasks effectively.
Key Responsibilities:
- Monitor daily backup solutions and operational performance.
- Troubleshoot and resolve technical issues promptly.
- Manage customer requests through calls and emails.
- Prepare regular backup status reports for management.
- Document solutions and maintain accurate records.
- Perform on-site health checks to ensure system integrity.
- Adhere to service level agreements in all support activities.
Job Requirements
Candidate must possess at least a Diploma or higher in Computer Science/Information Technology or equivalent.
Fresh graduates are encouraged to apply; relevant experience is an advantage.
Strong technical, analytical, and troubleshooting skills.
Good interpersonal skills and able to prioritize in a dynamic work environment.
Willingness to work shifts in a 24/7 operational environment.
Quick Info
Company
Infinity Consulting Technology Sdn Bhd
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Technical Support
Troubleshooting
Customer Service
Documentation
Analytical Skills
Interpersonal Skills
Time Management
IT Support Salary at Infinity Consulting Technology Sdn Bhd
Infinity Consulting Technology Sdn Bhd has not disclosed the salary for this role. IT Support positions in Selangor typically pay RM800–RM9,500 per month, based on the 57 comparable vacancies currently listed on SuperJobs.
How to Apply for This IT Support Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Infinity Consulting Technology Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-24, so apply early.
IT Support - Frequently Asked Questions
What is the salary for a IT Support at Infinity Consulting Technology Sdn Bhd in Selangor?
Infinity Consulting Technology Sdn Bhd has not disclosed the salary for this role. IT Support positions in Selangor typically pay RM800–RM9,500 per month, based on the 57 comparable vacancies currently listed on SuperJobs.
Where is this IT Support job located?
This IT Support position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this IT Support role?
Infinity Consulting Technology Sdn Bhd is looking for Candidate must possess at least a Diploma or higher in Computer Science/Information Technology or equivalent.; Fresh graduates are encouraged to apply; relevant experience is an advantage.; Strong technical, analytical, and troubleshooting skills..
How do I apply for this IT Support job at Infinity Consulting Technology Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-24.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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