IT Support Technician – Qube Apps Solutions Sdn Bhd
Role Summary
The IT Support Technician is responsible for providing daily technical support to clients and internal staff. This role is crucial in troubleshooting IT and operational technology issues, ensuring optimal system functionality and user satisfaction.
Job Description
As an IT Support Technician, you will engage in daily technical support activities, addressing various hardware and software issues in a dynamic work environment. Your proactive approach will contribute to maintaining smooth operational flow and enhancing user experience.
Key Responsibilities:
- Provide daily technical support to clients and internal staff.
- Troubleshoot hardware and software problems effectively.
- Ensure all systems are functioning optimally.
- Assist in the implementation of new technologies.
- Provide training to users as needed.
- Maintain documentation of support activities and resolutions.
- Collaborate with team members to improve support processes.
Job Requirements
Minimum Diploma level education in Computer & IT or relevant fields.
Strong problem-solving skills and attention to detail.
Experience in troubleshooting hardware and software issues.
Excellent communication skills, both verbal and written.
Familiarity with IT support tools and ticketing systems.
Quick Info
Company
Qube Apps Solutions Sdn Bhd
Location
Selangor
Salary
MYR 3000 - 4000
Skills Required
7 skills
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Required Skills
Technical Support
Troubleshooting
Problem Solving
Communication
Team Collaboration
Adaptability
Attention To Detail
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