IT Technical Project Manager – Tapway
Tapway
Technology-Software
Role Summary
The IT Technical Project Manager at Tapway is responsible for managing and delivering AI Vision and Big Data solutions across various platforms. The role includes overseeing project scope, resources, client relationships, and technical support activities.
Job Description
The IT Technical Project Manager at Tapway plays a key role in developing, supporting, and delivering AI Vision and Big Data solutions across edge devices, cloud infrastructure, and enterprise environments. The role involves managing project scope, resources, client relationships, risk, and documentation, as well as handling technical support and troubleshooting tasks.
Job Requirements
Basic knowledge of computer networking and operating systems.
Experience in project management and technical support fields is a plus.
Basic software or programming knowledge and network configuration skills such as SQL (optional), IP Networking, IP Camera Setting, or Linux Operating System.
Possess good software and hardware troubleshooting skills.
Must have own transport to travel to client's sites.
Must be willing to work on short notice outside of work hours.
Team player and able to deliver solutions within a tight timeline.
Good communication skills in written and spoken English and Bahasa Malaysia.
Passionate, resourceful, self-motivated, highly committed, a team player and able to motivate others.
An unending willingness to learn.
Strong leadership qualities.
Must be willing to work in a highly dynamic and challenging technology company environment.
Experience handling Level 1 support tickets using platforms such as Freshdesk, Zendesk, or similar.
Bonus: Familiarity with AWS services, strong Linux command-line skills and experience with docker troubleshooting.
Quick Info
Company
Tapway
Location
Selangor
Salary
MYR 4500 - 5000
Skills Required
8 skills
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Required Skills
Project Management
Technical Projects
Service-Level Agreement
Computer Vision
Linux
Software Development
Computer Hardware
Hardware Troubleshooting
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