Junior CRM Operations Specialist – Secure Hire Sdn Bhd

The Junior CRM Operations Specialist is responsible for ensuring the seamless execution of regional CRM campaigns. This role plays a critical part in the marketing team, focusing on operational efficiency and performance optimization.

As a Junior CRM Operations Specialist, you will engage in day-to-day activities that involve configuring and testing CRM systems, deploying campaigns, and analyzing performance metrics. You will work in a collaborative and fast-paced environment, supporting the marketing team in achieving its goals.

Key Responsibilities:

• Configure and test CRM systems to ensure optimal functionality.
• Deploy regional CRM campaigns effectively and efficiently.
• Analyze performance metrics to assess campaign success.
• Optimize future CRM efforts based on data-driven insights.
• Collaborate with team members to enhance operational processes.
• Maintain detailed documentation of CRM activities and results.
• Support the marketing team in achieving overall campaign objectives.