Junior Technical Specialist (Furniture Hardware) – BLUM ASIA PACIFIC SDN. BHD.
Role Summary
The Junior Technical Specialist (Furniture Hardware) is responsible for providing technical support for furniture hardware products. This role involves assisting customers with product selection and installation while collaborating with the sales team to enhance product knowledge and customer satisfaction.
Job Description
In this role, you will engage in day-to-day technical support activities, working closely with customers and the sales team in a dynamic environment. Your contributions will be vital in ensuring that customers receive the best possible assistance and training regarding our furniture hardware products.
Key Responsibilities:
- Provide technical support for furniture hardware products.
- Assist customers with product selection and installation.
- Collaborate with the sales team to deliver training sessions.
- Troubleshoot technical issues and provide effective solutions.
- Participate in product development feedback sessions.
- Ensure effective communication of product knowledge.
- Enhance customer satisfaction through problem-solving.
Job Requirements
Bachelor's degree in Engineering or related field.
Strong understanding of furniture hardware products.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team environment.
Proficient in technical documentation and reporting.
Quick Info
Company
BLUM ASIA PACIFIC SDN. BHD.
Location
Selangor
Salary
Undisclosed
Skills Required
6 skills
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Required Skills
Technical Support
Customer Assistance
Training Delivery
Problem Solving
Team Collaboration
Technical Documentation
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