
The Junior Technical Specialist will support customers with furniture hardware, provide training, troubleshoot issues, and collaborate with the sales team to enhance product knowledge and customer satisfaction.
As a Junior Technical Specialist, you will provide technical support for furniture hardware products, assisting customers with product selection and installation. You will collaborate with the sales team to deliver training sessions and ensure product knowledge is effectively communicated. Additionally, you will troubleshoot technical issues and provide solutions to enhance customer satisfaction, while also participating in product development feedback sessions to improve existing offerings.
Bachelor's degree in Engineering or related field
Strong understanding of furniture hardware products
Excellent communication and interpersonal skills
Ability to work collaboratively in a team environment
Proficient in technical documentation and reporting
Problem-solving skills with a customer-focused approach
Willingness to travel for customer visits and training sessions
Company
BLUM ASIA PACIFIC SDN. BHD.
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
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Technical Support
Furniture Hardware
Communication
Teamwork
Problem-Solving
Technical Documentation
Customer Service