
The L2 Technical Engineer will troubleshoot server-related issues and support infrastructure operations to ensure system reliability. The role requires collaboration with various stakeholders and technical expertise in server management.
GCI Science & Technology (Malaysia) Sdn. Bhd. is looking for a skilled and proactive L2 Technical Engineer to join our team in Kuala Lumpur. The successful candidate will be responsible for troubleshooting server-related issues, supporting infrastructure operations, and collaborating with internal and external stakeholders to ensure system reliability and performance. This role involves providing remote technical assistance, conducting diagnostics, and coordinating with onsite support teams to resolve issues efficiently.
Minimum 2 years of experience in server troubleshooting, including hardware diagnostics and basic IP/networking.
Intermediate knowledge of Linux and Windows operating systems.
Ability to analyze logs, identify root causes, and propose corrective actions.
Familiarity with RAID configuration and hardware component firmware updates.
Experience handling Level 2 escalations and working closely with Level 3 or vendor support.
Ability to communicate in Mandarin is an added advantage.
CIDB certification is encouraged.
Ability to prepare technical reports, including Reason for Outage (RFO).
GCI SCIENCE & TECHNOLOGY (MALAYSIA) SDN. BHD lists this L2 Technical Engineer role at RM4,800–RM7,000 per month.
This L2 Technical Engineer position is based in Kuala Lumpur, Malaysia. This role is fully remote.
GCI SCIENCE & TECHNOLOGY (MALAYSIA) SDN. BHD is looking for Minimum 2 years of experience in server troubleshooting, including hardware diagnostics and basic IP/networking.; Intermediate knowledge of Linux and Windows operating systems.; Ability to analyze logs, identify root causes, and propose corrective actions..
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Company
GCI SCIENCE & TECHNOLOGY (MALAYSIA) SDN. BHD
Location
Kuala Lumpur
Salary
MYR 4800 - 7000
Skills Required
6 skills
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GCI SCIENCE & TECHNOLOGY (MALAYSIA) SDN. BHD lists this L2 Technical Engineer role at RM4,800–RM7,000 per month.
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