L3 Production Support Engineer at Luxoft Malaysia Sdn. Bhd. - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Engineer jobs.
Role Summary
The L3 Production Support Engineer is responsible for providing high-level production support for Payments applications on AS400. This role operates within a newly established technology center in Kuala Lumpur, focusing on incident management and collaboration with various teams to ensure system reliability.
Job Description
In this role, you will engage in day-to-day production support activities, troubleshooting issues, and collaborating with business users and L2 teams. You will also be involved in application maintenance and performance tuning to enhance system efficiency.
Key Responsibilities:
- Manage incidents, problems, and changes in alignment with ITIL best practices.
- Troubleshoot COBOL/RPG applications and DB2 databases.
- Collaborate with business users to resolve technical and functional issues.
- Support application maintenance, upgrades, and releases.
- Perform performance tuning and system monitoring.
- Mentor junior support engineers to enhance team capabilities.
- Ensure adherence to ITIL-based support environments.
Job Requirements
6 to 9 years of experience in Application Maintenance / Production Support (L3).
Strong hands-on expertise in AS400 (COBOL/RPG, DB2, OS/400).
Good understanding of Payment systems.
Proven experience in ITIL-based support environments.
English language proficiency at C1 Advanced level.
L3 Production Support Engineer - Frequently Asked Questions
What is the salary for a L3 Production Support Engineer at Luxoft Malaysia Sdn. Bhd. in Kuala Lumpur?
Luxoft Malaysia Sdn. Bhd. has not disclosed the salary for this role. L3 Production Support Engineer positions in Kuala Lumpur typically pay RM800–RM12,000 per month, based on the 37 comparable vacancies currently listed on SuperJobs.
Where is this L3 Production Support Engineer job located?
This L3 Production Support Engineer position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this L3 Production Support Engineer role?
Luxoft Malaysia Sdn. Bhd. is looking for 6 to 9 years of experience in Application Maintenance / Production Support (L3).; Strong hands-on expertise in AS400 (COBOL/RPG, DB2, OS/400).; Good understanding of Payment systems..
How do I apply for this L3 Production Support Engineer job at Luxoft Malaysia Sdn. Bhd.?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Luxoft Malaysia Sdn. Bhd.
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
Required Skills
L3 Production Support Engineer Salary at Luxoft Malaysia Sdn. Bhd.
Luxoft Malaysia Sdn. Bhd. has not disclosed the salary for this role. L3 Production Support Engineer positions in Kuala Lumpur typically pay RM800–RM12,000 per month, based on the 37 comparable vacancies currently listed on SuperJobs.
How to Apply for Similar L3 Production Support Engineer Roles
- This job is no longer accepting applications.
- Open the "See open jobs" link above for similar roles that are hiring now.
- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
More Jobs at Luxoft Malaysia Sdn. Bhd.
Other roles currently open at Luxoft Malaysia Sdn. Bhd..
Explore More Job Opportunities
Discover jobs by industry and location.
Explore by Industry
Browse opportunities across industries
Similar Roles
Browse open vacancies for related job titles across Malaysia.
Career Resources
Salary benchmarks, application advice and employment rights for this field.
