Manager, Corporate Client Solutions & Advisory – Bank Islam
Role Summary
The role focuses on managing client implementations and ensuring high-quality service delivery for cash management solutions. The manager will work closely with clients and internal teams to facilitate smooth onboarding and compliance with regulations.
Job Description
The Manager of Corporate Client Solutions & Advisory is responsible for managing service delivery within the Client Implementation Unit. This role involves assisting in the implementation of cash management products, ensuring compliance with service level agreements, and providing training to clients. The manager will also oversee documentation, monitor business leads, and ensure seamless service delivery by interfacing with various stakeholders.
Job Requirements
Assist in managing the implementation of cash management products
Develop understanding of customer business requirements
Coordinate regional project assignments
Ensure compliance with internal policies and regulations
Manage documentation for channel onboarding
Screen potential business leads
Prepare service delivery reports
Monitor customer satisfaction and service reviews
Quick Info
Company
Bank Islam
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
5 skills
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Required Skills
Client Management
Project Coordination
Compliance
Documentation
Customer Service
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