Manager, Corporate Client Solutions & Advisory – Bank Islam
Role Summary
The Manager, Corporate Client Solutions & Advisory is responsible for managing service delivery within the Client Implementation Unit. This role plays a crucial part in ensuring the successful implementation of cash management products and maintaining high levels of client satisfaction.
Job Description
In this role, the manager will oversee daily operations within the Client Implementation Unit, ensuring that service delivery meets established standards. The position requires close collaboration with various stakeholders to facilitate seamless service implementation and client training.
Key Responsibilities:
- Assist in managing the implementation of cash management products
- Develop understanding of customer business requirements
- Coordinate regional project assignments
- Ensure compliance with internal policies and regulations
- Manage documentation for channel onboarding
- Screen potential business leads
- Prepare service delivery reports
- Monitor customer satisfaction and service reviews
Job Requirements
Bachelor's degree in Business Administration, Finance, or related field
Minimum 3 years of experience in client solutions or advisory roles
Strong understanding of cash management products
Excellent communication and interpersonal skills
Ability to manage multiple projects simultaneously
Quick Info
Company
Bank Islam
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
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Required Skills
Project Management
Client Relationship Management
Compliance
Documentation Management
Analytical Thinking
Communication
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