Manager, Customer Account Management – DKSH

The Manager, Customer Account Management is responsible for managing specific customer accounts in alignment with DKSH's standards and strategies. This role plays a crucial part in overseeing and developing the pharmacy channel to achieve sales objectives.

In this position, you will engage in daily interactions with key clients, ensuring that their needs are met while adhering to company policies and performance targets. You will work in a fast-paced environment that emphasizes collaboration and strategic planning.

Key Responsibilities:

• Manage specific customer accounts to meet performance targets.
• Develop and implement local go-to-market strategies for the pharmacy channel.
• Oversee sales activities to achieve sales objectives.
• Build and maintain strong relationships with key clients.
• Conduct regular performance reviews and adjust strategies as needed.
• Collaborate with cross-functional teams to enhance customer satisfaction.
• Analyze market trends to identify opportunities for growth.