Manager, Customer Account Management at DKSH - Kuala Lumpur
Role Summary
The Manager, Customer Account Management is responsible for managing specific customer accounts in alignment with DKSH's standards and strategies. This role plays a crucial part in overseeing and developing the pharmacy channel to achieve sales objectives.
Job Description
In this position, you will engage in daily interactions with key clients, ensuring that their needs are met while adhering to company policies and performance targets. You will work in a fast-paced environment that emphasizes collaboration and strategic planning.
Key Responsibilities:
- Manage specific customer accounts to meet performance targets.
- Develop and implement local go-to-market strategies for the pharmacy channel.
- Oversee sales activities to achieve sales objectives.
- Build and maintain strong relationships with key clients.
- Conduct regular performance reviews and adjust strategies as needed.
- Collaborate with cross-functional teams to enhance customer satisfaction.
- Analyze market trends to identify opportunities for growth.
Job Requirements
Minimum 2-3 years of working experience in a similar position in a fast-paced environment.
Proven experience in key account management.
Strong communication skills with a focus on value-based selling.
Skilled in negotiation and relationship building.
Ability to work collaboratively in a team-oriented environment.
Quick Info
Company
DKSH
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Account Management
Sales Strategy
Negotiation
Communication
Customer Relationship Management
Market Analysis
Manager, Customer Account Management Salary at DKSH
DKSH has not disclosed the salary for this role. Manager, Customer Account Management positions in Kuala Lumpur typically pay RM1,800–RM8,000 per month, based on the 104 comparable vacancies currently listed on SuperJobs.
How to Apply for This Manager, Customer Account Management Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions DKSH asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-12, so apply early.
Manager, Customer Account Management - Frequently Asked Questions
What is the salary for a Manager, Customer Account Management at DKSH in Kuala Lumpur?
DKSH has not disclosed the salary for this role. Manager, Customer Account Management positions in Kuala Lumpur typically pay RM1,800–RM8,000 per month, based on the 104 comparable vacancies currently listed on SuperJobs.
Where is this Manager, Customer Account Management job located?
This Manager, Customer Account Management position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Manager, Customer Account Management role?
DKSH is looking for Minimum 2-3 years of working experience in a similar position in a fast-paced environment.; Proven experience in key account management.; Strong communication skills with a focus on value-based selling..
How do I apply for this Manager, Customer Account Management job at DKSH?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-12.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
Similar Roles
Browse every open vacancy for these job titles across Malaysia.
Manager, Customer Account Management jobs in Kuala Lumpur
Browse the wider market this role sits in — by sector, by state, and both together.