
As the Manager of Customer Success, you will play a crucial role in ensuring our clients are satisfied and engaged with our services. Your leadership will help foster a customer-centric culture within the organization.
CTOS Digital Berhad is seeking a dynamic Manager of Customer Success to enhance customer satisfaction and drive retention. In this role, you will be responsible for building strong relationships with clients, understanding their needs, and ensuring they derive maximum value from our services. You will also lead a team to implement strategies that improve customer engagement and satisfaction metrics.
Proven experience in customer success or account management
Strong communication and interpersonal skills
Ability to analyze customer data and derive actionable insights
Experience in leading and mentoring a team
Familiarity with CRM software and customer engagement tools
CTOS Digital Berhad has not disclosed the salary for this role. Manager, Customer Success positions in Undisclosed typically pay RM800–RM10,000 per month, based on the 171 comparable vacancies currently listed on SuperJobs.
This Manager, Customer Success position is based in Undisclosed, Malaysia. This role is fully on-site.
CTOS Digital Berhad is looking for Proven experience in customer success or account management; Strong communication and interpersonal skills; Ability to analyze customer data and derive actionable insights.
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-08.
Company
CTOS Digital Berhad
Location
Undisclosed
Salary
Undisclosed
Skills Required
5 skills
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CTOS Digital Berhad has not disclosed the salary for this role. Manager, Customer Success positions in Undisclosed typically pay RM800–RM10,000 per month, based on the 171 comparable vacancies currently listed on SuperJobs.
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