Marketing Coordinator – Genagro Valley Sdn Bhd

The Marketing Coordinator role involves supporting sales activities by tracking orders, generating leads, and assisting with customer inquiries and complaints. The position requires collaboration, use of technology, and a focus on improving customer satisfaction and sales outcomes.

The Marketing Co-Ordinator supports sales-related activities by entering and tracking new orders and generates sales leads with follow-up. The role involves gathering feedback and data to improve sales targets, monitoring sales activities through timely follow-ups, assisting customer inquiries and complaints, and processing orders accurately with correct delivery expectations. The co-ordinator maintains buyer data, reports buyer dissatisfaction, supports work and performance improvement activities, assists in delivery by courier when needed, and follows up on production progress and outbound shipment, providing status updates to customers. Ad-hoc duties may also be assigned.