Marketing Executive – YL Central Services Sdn. Bhd.
Role Summary
The Marketing Executive is responsible for building and nurturing strong relationships with customers. This role involves direct interaction with clients to ensure their satisfaction and contribute to the development of effective marketing strategies.
Job Description
As a Marketing Executive, you will engage with customers daily, addressing inquiries, resolving issues, and providing assistance through various platforms such as email and phone. You will work in a dynamic environment focused on customer satisfaction and marketing strategy development.
Key Responsibilities:
- Build and maintain strong relationships with customers.
- Respond to immediate inquiries and resolve customer issues.
- Provide assistance through multiple communication platforms.
- Interact directly with customers to ensure their satisfaction.
- Assist in the development of effective marketing strategies.
- Collaborate with team members to enhance service delivery.
- Analyze customer feedback to improve service quality.
Job Requirements
Proficient in English and Malay, both spoken and written.
Knowledge of Mandarin is an advantage.
Experience in marketing or customer service.
Strong problem-solving skills.
Ability to work independently and as part of a team.
High organizational skills.
Proficient in using various communication platforms.
Quick Info
Company
YL Central Services Sdn. Bhd.
Location
Perak
Salary
MYR 2500 - 3000
Skills Required
6 skills
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Required Skills
Customer Relationship Management
Problem Solving
Communication
Team Collaboration
Organizational Skills
Marketing Strategy Development
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