Hotel Operations Executive – YL Central Services Sdn. Bhd.
Role Summary
The Hotel Operations Executive will manage daily operations, ensuring guest satisfaction through effective team leadership and problem resolution while maintaining high hotel standards.
Job Description
As a Hotel Operations Executive, you will oversee daily hotel operations, ensuring guest satisfaction and efficient service delivery. Your role includes managing staff, coordinating with various departments, and addressing guest inquiries and complaints. You will also assist in maintaining hotel standards and implementing operational policies. This position requires a proactive approach to problem-solving and a commitment to creating a welcoming environment for all guests. Please ensure you can commute to Lot 15918, Kampung Ulu Geroh, 31600 Gopeng, Perak before applying.
Job Requirements
Proven experience in hotel operations or a similar role
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to handle guest complaints and resolve issues effectively
Knowledge of hotel management software and systems
Flexibility to work various shifts, including weekends and holidays
Strong organizational skills and attention to detail
Quick Info
Company
YL Central Services Sdn. Bhd.
Location
Perak
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Hotel Operations
Leadership
Communication
Problem-Solving
Guest Relations
Organizational Skills
Attention To Detail
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