Mid – Maxis Communications
Role Summary
The Mid-Market Account Manager is responsible for managing and growing a portfolio of accounts. This role focuses on building strong customer relationships, developing retention strategies, and driving sales opportunities to closure.
Job Description
As a Mid-Market Account Manager, you will develop strategic plans for your market portfolio, ensuring KPIs are met. Your role involves building relationships with customers, minimizing churn, analyzing market strategies, and driving opportunities to closure. You will work closely with sales teams and manage post-sales activities to ensure customer satisfaction and account growth.
Job Requirements
Strong communication and interpersonal skills
Result-driven and passionate about customer solutions
Relationship management skills
Tertiary education in business administration, sales or relevant field
Ability to analyze market strategies and risks
Experience in account management or sales
Proficiency in CRM tools
Openness to feedback
Quick Info
Company
Maxis Communications
Location
Sarawak
Salary
Undisclosed
Skills Required
5 skills
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Required Skills
Communication
Relationship Management
Sales Strategy
CRM Proficiency
Analytical Skills
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