Mid – Maxis Communications
Role Summary
The Mid-Market Account Manager is responsible for developing strategic plans for the market portfolio. This role involves building strong customer relationships and driving account growth while ensuring key performance indicators are met.
Job Description
As a Mid-Market Account Manager, you will engage in daily activities that include strategizing and collaborating with sales teams to enhance customer satisfaction. You will also manage post-sales activities to ensure account growth and minimize churn.
Key Responsibilities:
- Develop strategic plans for market portfolio.
- Build and maintain relationships with customers.
- Analyze market strategies and identify risks.
- Drive opportunities to closure.
- Collaborate closely with sales teams.
- Manage post-sales activities to ensure customer satisfaction.
- Monitor and report on key performance indicators.
Job Requirements
Tertiary education in business administration, sales, or a relevant field.
Experience in account management or sales.
Proficiency in CRM tools.
Strong communication and interpersonal skills.
Result-driven and passionate about customer solutions.
Relationship management skills.
Openness to feedback.
Quick Info
Company
Maxis Communications
Location
Sarawak
Salary
—
Skills Required
7 skills
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Required Skills
Communication
Interpersonal Skills
Relationship Management
Market Analysis
CRM Proficiency
Sales Strategy
Customer Satisfaction
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