Mid – Maxis Communications
Role Summary
The Mid-Market Account Manager is responsible for building and maintaining long-term relationships with mid-market clients. This role involves understanding client needs and offering tailored Maxis solutions to drive business growth.
Job Description
As a Mid-Market Account Manager, you will engage with clients daily, developing strategic plans and collaborating with teams to ensure operational efficiency. Your focus will be on meeting KPIs and identifying new business opportunities to enhance client satisfaction and service delivery.
Key Responsibilities:
- Develop strategic and tactical plans for a larger market portfolio.
- Meet KPIs and goals for acquiring new accounts.
- Identify and pursue new business opportunities.
- Analyze market strategies and financial data for decision-making.
- Maintain confidentiality of company information and tenders.
- Expand account depth and breadth.
- Support collections team with customer aging.
- Maintain and update CRM pipeline consistently.
Job Requirements
Bachelor's degree in Business Administration or related field.
Minimum 2 years of experience in account management or sales.
Strong analytical and strategic thinking skills.
Excellent communication and interpersonal skills.
Proficiency in CRM software and Microsoft Office Suite.
Quick Info
Company
Maxis Communications
Location
Sarawak
Salary
Undisclosed
Skills Required
6 skills
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Required Skills
Account Management
Strategic Planning
Business Development
Market Analysis
Communication
Relationship Building
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