
The Mid-Market Account Manager role focuses on fostering relationships with mid-market clients to drive business success. You will be responsible for strategic planning, meeting performance goals, and collaborating with various teams to enhance client satisfaction and operational efficiency.
As a Mid-Market Account Manager, you will build and maintain long-term relationships with mid-market clients, understanding their needs and offering tailored Maxis solutions. Your role involves developing strategic plans, meeting KPIs for new accounts, identifying business opportunities, and collaborating with teams to ensure operational efficiency and timely delivery of services.
Develop strategic and tactical plans for a larger market portfolio.
Meet KPIs and goals for acquiring new accounts.
Identify and pursue new business opportunities.
Analyze market strategies and financial data for decision-making.
Maintain confidentiality of company information and tenders.
Expand account depth and breadth.
Support collections team with customer aging.
Maintain and update CRM pipeline consistently.
Company
Maxis Communications
Location
Sarawak
Salary
Undisclosed
Skills Required
5 skills
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Relationship Management
Strategic Planning
Business Development
Market Analysis
CRM Management