Non-Medical Claims, Analyst at AIA Malaysia (Insurance) - Kuala Lumpur
Role Summary
The Non-Medical Claims Analyst is responsible for processing and assessing various claims related to property damage and personal accidents. This role plays a crucial part in ensuring compliance with regulatory guidelines while maintaining operational efficiency.
Job Description
In this role, you will engage in the daily processing of Third-Party Property Damage, Own Damage, and Non-Motor claims, working in a dynamic environment that prioritizes customer satisfaction and regulatory compliance. You will collaborate with agents and customers to provide support and resolve inquiries effectively.
Key Responsibilities:
- Process and assess Third-Party Property Damage, Own Damage, and Non-Motor claims.
- Negotiate settlements within delegated authority limits.
- Ensure compliance with Bank Negara Malaysia (BNM) and regulatory guidelines.
- Review complex claims and manage turnaround times.
- Update No Claim Bonus records accurately.
- Provide professional support to agents regarding claim inquiries.
- Maintain high standards of operational efficiency.
Job Requirements
Diploma or Degree in any discipline (non-degree holders with experience considered).
Minimum 2 years of experience in Motor or PA claims processing.
Proficiency in claims systems such as Merimen and POLA.
Strong written and verbal communication skills.
Detail-oriented with strong analytical and problem-solving abilities.
Quick Info
Company
AIA Malaysia (Insurance)
Location
Kuala Lumpur
Salary
Undisclosed
Incentive / Bonus
Not specified
Skills Required
6 skills
Click to submit your application
Required Skills
Claims Processing
Negotiation
Regulatory Compliance
Customer Support
Analytical Skills
Problem-Solving
Non-Medical Claims, Analyst Salary at AIA Malaysia (Insurance)
AIA Malaysia (Insurance) has not disclosed the salary for this role.
How to Apply for This Non-Medical Claims, Analyst Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions AIA Malaysia (Insurance) asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-09, so apply early.
Non-Medical Claims, Analyst - Frequently Asked Questions
What is the salary for a Non-Medical Claims, Analyst at AIA Malaysia (Insurance) in Kuala Lumpur?
AIA Malaysia (Insurance) has not disclosed the salary for this role.
Where is this Non-Medical Claims, Analyst job located?
This Non-Medical Claims, Analyst position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Non-Medical Claims, Analyst role?
AIA Malaysia (Insurance) is looking for Diploma or Degree in any discipline (non-degree holders with experience considered).; Minimum 2 years of experience in Motor or PA claims processing.; Proficiency in claims systems such as Merimen and POLA..
How do I apply for this Non-Medical Claims, Analyst job at AIA Malaysia (Insurance)?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-09.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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