Non-Medical Claims, Analyst at AIA Malaysia (Insurance) - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Business Analyst jobs.
Role Summary
The Non-Medical Claims Analyst is responsible for processing and assessing various claims related to property damage and personal accidents. This role plays a crucial part in ensuring compliance with regulatory guidelines while maintaining operational efficiency.
Job Description
In this role, you will engage in the daily processing of Third-Party Property Damage, Own Damage, and Non-Motor claims, working in a dynamic environment that prioritizes customer satisfaction and regulatory compliance. You will collaborate with agents and customers to provide support and resolve inquiries effectively.
Key Responsibilities:
- Process and assess Third-Party Property Damage, Own Damage, and Non-Motor claims.
- Negotiate settlements within delegated authority limits.
- Ensure compliance with Bank Negara Malaysia (BNM) and regulatory guidelines.
- Review complex claims and manage turnaround times.
- Update No Claim Bonus records accurately.
- Provide professional support to agents regarding claim inquiries.
- Maintain high standards of operational efficiency.
Job Requirements
Diploma or Degree in any discipline (non-degree holders with experience considered).
Minimum 2 years of experience in Motor or PA claims processing.
Proficiency in claims systems such as Merimen and POLA.
Strong written and verbal communication skills.
Detail-oriented with strong analytical and problem-solving abilities.
Non-Medical Claims, Analyst - Frequently Asked Questions
What is the salary for a Non-Medical Claims, Analyst at AIA Malaysia (Insurance) in Kuala Lumpur?
AIA Malaysia (Insurance) has not disclosed the salary for this role.
Where is this Non-Medical Claims, Analyst job located?
This Non-Medical Claims, Analyst position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Non-Medical Claims, Analyst role?
AIA Malaysia (Insurance) is looking for Diploma or Degree in any discipline (non-degree holders with experience considered).; Minimum 2 years of experience in Motor or PA claims processing.; Proficiency in claims systems such as Merimen and POLA..
How do I apply for this Non-Medical Claims, Analyst job at AIA Malaysia (Insurance)?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
AIA Malaysia (Insurance)
Location
Kuala Lumpur
Salary
Undisclosed
Incentive / Bonus
Not specified
Skills Required
6 skills
Required Skills
Non-Medical Claims, Analyst Salary at AIA Malaysia (Insurance)
AIA Malaysia (Insurance) has not disclosed the salary for this role.
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