Online Customer Experience Ambassador at Maxis Communications
Role Summary
The Online Customer Experience Ambassador will engage with customers online, providing support and resolving inquiries to enhance their experience with Maxis Communications.
Job Description
As an Online Customer Experience Ambassador at Maxis Communications, you will be the first point of contact for our customers, providing exceptional service and support through various online channels. Your role will involve assisting customers with inquiries, resolving issues, and ensuring a seamless experience that aligns with our brand values. You will also gather customer feedback to help improve our services and contribute to a positive online presence.
This position requires a proactive approach to customer engagement, where you will utilize your communication skills to build rapport with customers. You will work closely with other teams to address customer needs and enhance overall satisfaction. Join us in delivering outstanding customer experiences and be part of a dynamic team that values innovation and collaboration.
Job Requirements
Strong communication skills in English and Bahasa Malaysia
Ability to work in a fast-paced environment
Customer-oriented mindset with a passion for service
Proficient in using online communication tools and platforms
Team player with good interpersonal skills
Online Customer Experience Ambassador - Frequently Asked Questions
What is the salary for a Online Customer Experience Ambassador at Maxis Communications?
Maxis Communications has not disclosed the salary for this role. Online Customer Experience Ambassador positions typically pay RM1,700–RM5,000 per month, based on the 9 comparable vacancies currently listed on SuperJobs.
Where is this Online Customer Experience Ambassador job located?
This Online Customer Experience Ambassador position is based in Malaysia. This role is fully remote.
What qualifications do I need for this Online Customer Experience Ambassador role?
Maxis Communications is looking for Strong communication skills in English and Bahasa Malaysia; Ability to work in a fast-paced environment; Customer-oriented mindset with a passion for service.
How do I apply for this Online Customer Experience Ambassador job at Maxis Communications?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-29.
Quick Info
Company
Maxis Communications
Location
Not specified
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Required Skills
Online Customer Experience Ambassador Salary at Maxis Communications
Maxis Communications has not disclosed the salary for this role. Online Customer Experience Ambassador positions typically pay RM1,700–RM5,000 per month, based on the 9 comparable vacancies currently listed on SuperJobs.
How to Apply for This Online Customer Experience Ambassador Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Maxis Communications asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-29, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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