
The Online Sales Representative is responsible for managing customer inquiries and processing orders to provide exceptional service. This role plays a crucial part in driving sales growth through effective engagement with customers and collaboration with the marketing team.
As an Online Sales Representative at Bykare Sdn Bhd, you will engage with customers daily through various online platforms, ensuring their inquiries are addressed and orders are processed efficiently. You will work in a dynamic environment that emphasizes teamwork and customer satisfaction. *Key Responsibilities:* - Manage customer inquiries through online channels. - Process orders accurately and efficiently. - Provide exceptional customer service to enhance satisfaction. - Collaborate with the marketing team to improve product visibility. - Track sales metrics to identify growth opportunities. - Address customer concerns promptly and effectively. - Engage with customers to drive sales growth.
Proven experience in online sales or customer service.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in using e-commerce platforms and CRM software.
Excellent problem-solving skills and attention to detail.
Company
Bykare Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 2500 - 3500
Skills Required
6 skills
Click to submit your application
Customer Service
Sales
Communication
E-Commerce
Problem Solving
Teamwork