
The Policy Owner Service Analyst is responsible for delivering high-quality service to policyholders and analyzing policy data to resolve issues. This role is essential for enhancing customer satisfaction and improving service processes.
As a Policy Owner Service Analyst at AIA Malaysia, you will be responsible for providing exceptional service to policyholders, ensuring their inquiries and requests are handled efficiently. You will play a crucial role in analyzing policy data and assisting in the resolution of any issues that may arise, contributing to the overall satisfaction of our clients.
In this position, you will collaborate with various departments to streamline processes and enhance service delivery. Your analytical skills will be essential in identifying trends and providing insights that can improve our service offerings. This role is ideal for individuals looking to develop their career in the insurance industry while making a positive impact on customer experiences.
Bachelor's degree in Business Administration, Finance, or related field
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Proficient in Microsoft Office Suite
Ability to work independently and as part of a team
Detail-oriented with strong organizational skills
Company
AIA Malaysia (Insurance)
Location
Not specified
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Analytical Skills
Problem-Solving
Communication
Interpersonal Skills
Microsoft Office
Organizational Skills
AIA Malaysia (Insurance) has not disclosed the salary for this role.
AIA Malaysia (Insurance) has not disclosed the salary for this role.
This Policy Owner Service, Analyst position is based in Malaysia. This role is fully on-site.
AIA Malaysia (Insurance) is looking for Bachelor's degree in Business Administration, Finance, or related field; Strong analytical and problem-solving skills; Excellent communication and interpersonal skills.
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-28.
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