Role Summary
The Project Quality Leader is responsible for ensuring project quality is maintained across the entire lifecycle. This role involves collaboration with cross-functional teams to oversee quality assurance and drive continuous improvement initiatives.
Job Description
As a Project Quality Leader, you will engage in day-to-day activities that include preparing quality plans and monitoring performance metrics. You will work in a dynamic environment, conducting audits and managing customer feedback to ensure deliverables exceed client expectations.
Key Responsibilities:
- Ensure project quality is maintained throughout the lifecycle.
- Collaborate with cross-functional teams to oversee quality assurance.
- Identify risks and drive continuous improvement initiatives.
- Prepare quality plans and monitor performance metrics.
- Conduct audits to ensure compliance with global standards.
- Manage customer feedback to enhance deliverables.
- Facilitate training and development of team members in quality management.
Job Requirements
Master’s degree or equivalent in a relevant field.
5 to 10 years of professional experience in quality management and customer experience.
Proven leadership and team management experience in cross-functional environments.
Green Belt or Black Belt and ISO standards certification is highly preferred.
Quick Info
Company
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Location
Selangor
Salary
—
Incentive / Bonus
Not Specified
Skills Required
7 skills
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Required Skills
Quality Management
Leadership
Risk Management
Project Management
Auditing
Communication
Negotiation
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