Quality Engineer Intern – Schneider Electric
Role Summary
The Quality Engineer Intern is responsible for supporting the Customer Satisfaction and Quality team in addressing post-sales quality complaints and issues. This role involves collaboration with various stakeholders to enhance customer satisfaction through effective quality management.
Job Description
The Quality Engineer Intern at Schneider Electric will engage in day-to-day activities that involve utilizing CRM and data analytics tools to support the Front Office Quality team. The intern will assist in managing warranty returns and containment actions, contributing to a collaborative work environment focused on customer satisfaction.
Key Responsibilities:
- Address post-sales quality complaints and issues.
- Support the Front Office Quality team in daily operations.
- Utilize CRM and data analytics tools for quality management.
- Collaborate with various stakeholders to resolve quality issues.
- Assist in managing warranty returns effectively.
- Implement containment actions to enhance customer satisfaction.
- Develop problem-solving and analytical skills through practical experience.
Job Requirements
A Bachelor's Degree in Engineering or equivalent is required.
A customer-focused mindset is essential for this role.
Experience in handling customer inquiries is advantageous but not mandatory.
Ability to develop coordination and analytical skills.
Willingness to work collaboratively across teams and with customers.
Quick Info
Company
Schneider Electric
Location
Selangor
Salary
—
Skills Required
6 skills
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Required Skills
CRM
Data Analytics
Problem-Solving
Communication
Team Collaboration
Customer Service
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