Regional Executive, IT – ZUS COFFEE
Role Summary
This role focuses on managing IT infrastructure and providing technical support to ensure smooth operations. The candidate will troubleshoot issues, maintain network security, and assist in IT projects, requiring strong technical skills and effective communication.
Job Description
The IT Executive will manage and support the organization's IT infrastructure, ensuring efficient operation of hardware, software, and networks. Responsibilities include providing technical support, troubleshooting issues, managing IT tickets, and overseeing system security. The role also involves maintaining network infrastructure, managing IT hardware, and assisting in IT projects and compliance.
Job Requirements
Bachelor's degree in Information Technology or related field
2 to 5 years of experience in IT support or operations
Knowledge of networking and Windows/Mac systems
Experience with IT ticketing systems
Strong troubleshooting and problem-solving skills
Good communication and documentation skills
Familiarity with ITIL practices
Experience supporting retail environments is a plus
Quick Info
Company
ZUS COFFEE
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
IT Support
Troubleshooting
Networking
Windows
Mac
ITIL
Communication
Documentation
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