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About Us
ZUS Coffee was founded in 2019 with a clear mission: to make specialty-grade coffee accessible and affordable for every Malaysian. Starting from a single outlet, ZUS grew explosively during and after the pandemic, proving that quality coffee delivered with speed and technology could win mass-market appeal.
The brand built its reputation on a simple formula — great-tasting coffee at fair prices, ordered seamlessly via the ZUS app and delivered within minutes. By integrating a proprietary mobile app with its operations from day one, ZUS became one of Malaysia's first truly tech-native F&B chains.
Today, ZUS Coffee operates hundreds of outlets across Malaysia, from Perlis to Johor, and continues expanding. Backed by significant investment, the company has evolved beyond coffee into a full F&B lifestyle brand, offering food, merchandise, and digital loyalty rewards — establishing itself as a defining name in Malaysia's modern café culture.
What We Do
ZUS Coffee crafts specialty-grade coffee and food offerings through a technology-first ordering experience, making premium café culture accessible to every Malaysian daily.
Core Services:
1) Specialty Coffee – Hand-crafted espresso-based beverages, cold brews, and seasonal signature drinks using quality beans.
2) Food & Snacks – A growing menu of pastries, sandwiches, and food items to complement the coffee experience.
3) Mobile App Ordering – A proprietary app enabling pre-ordering, pick-up, and delivery with a seamless digital loyalty programme.
4) Retail Expansion – Rapid brick-and-mortar rollout across Malaysia, including kiosk and full-café formats.
5) Merchandise – Branded drinkware, apparel, and lifestyle products sold in-store and online.
6) Corporate & Catering – Bulk ordering and catering services for offices and events.
Notable Projects & Initiatives:
- Launched the ZUS app with an integrated loyalty programme that drives repeat purchases and personalisation.
- Expanded to 500+ outlets nationwide within 5 years of founding.
- Introduced seasonal and limited-edition beverages generating viral social media engagement.
- Partnership with Grab and other delivery platforms to extend reach beyond physical outlets.
Company Culture
ZUS Coffee runs on passion, speed, and a genuine belief that great coffee can change someone's day. The culture is young, energetic, and deeply people-first — with flat hierarchies and a startup mindset that rewards initiative and hustle.
What It's Like to Work Here:
1) Fast-Paced & Growth-Oriented – Things move quickly at ZUS; employees who embrace change and growth thrive here.
2) Team-First Environment – Collaboration between outlet teams, HQ, and tech is actively encouraged and celebrated.
3) Innovation Mindset – Ideas from baristas to brand managers are welcomed; the company iterates fast on product and experience.
4) Career Advancement – Internal promotions are common; ZUS grows its people alongside the business.
5) Fun & Inclusive – A young, diverse team that celebrates wins together and supports each other through challenges.
Workplace Environment:
ZUS headquarters in Petaling Jaya is a vibrant, open workspace that reflects the brand's energy. Outlet teams work in modern, well-designed café environments with strong camaraderie. The company invests in staff training, uniforms, and equipment to ensure every team member feels proud of where they work.
Core Values:
- Quality without compromise
- Accessibility for every Malaysian
- Speed and operational excellence
- Technology as an enabler
- People are the brand
ZUS Coffee's culture is what has powered one of Malaysia's most remarkable F&B success stories — and it continues to attract passionate people who want to build something meaningful.
Why Join Us?
Coffee / Refreshments: Free Staff Beverages
Employees enjoy complimentary ZUS beverages during shifts — unlimited access to the full menu.
Health & Insurance: Medical & Hospitalisation Coverage
Medical benefits including outpatient and hospitalisation for eligible employees.
Money & Compensation: Performance Incentives & Bonus
Performance-linked bonuses and sales incentives for both outlet and HQ staff.
Career Growth / Training: Barista & Leadership Training
Structured onboarding, barista certification, and management development programmes.
Location & Amenities
Damansara Utama, 47400 Petaling Jaya, Selangor, Malaysia
Available Roles(172)
Regional InfoSecOps/Cloud Security Engineer
The Regional InfoSecOps/Cloud Security Engineer is responsible for enhancing the security of cloud environments. This role involves collaborating with various teams to implement security practices and ensure compliance with security standards.
Outlet Lead - Langkawi International Airport (Food Garden)
The Outlet Lead will manage operations at ZUS COFFEE's Food Garden in Langkawi International Airport, ensuring high standards of service and team performance. This role is ideal for individuals with strong leadership skills and a background in the food and beverage sector.
Regional Senior Executive, Business Development Admin
The Regional Senior Executive, Business Development Admin is responsible for overseeing business development administrative functions to ensure operational efficiency and compliance. This role plays a crucial part in supporting the overall business strategy and enhancing outlet performance through effective management and analysis.
Regional Sales Manager (Central)
The Regional Sales Manager is responsible for driving sales growth in the central region. This role involves developing sales strategies and managing client relationships to enhance market presence and achieve business objectives.
Regional Senior Executive, Quality Assurance, Food Category
The Regional Senior Executive, Quality Assurance, Food Category is responsible for managing supplier relationships and ensuring compliance with food safety and quality standards. This role plays a critical part in maintaining product integrity and driving innovation within the food category.
Regional Assistant Manager, Project Management Office
The Regional Assistant Manager, Project Management Office is responsible for developing and managing project plans and budgets for product initiatives. This role plays a crucial part in ensuring that projects align with business goals and involves collaboration across various departments.
Executive, Occupational Safety and Health (Southern)
The Executive, Occupational Safety and Health (Southern) is responsible for enhancing safety operations within the organization. This role involves ensuring compliance and effective implementation of safety measures across various workplaces.
Manager, People & Culture Business Partner
The Manager, People & Culture Business Partner is responsible for aligning people strategies with organizational goals. This role significantly impacts workforce planning and development within a high-growth environment.
Intern, Customer Happiness
The Intern, Customer Happiness is responsible for enhancing customer satisfaction through effective communication and complaint resolution. This role involves collaborating with team members to improve service standards while gaining valuable experience in a dynamic work environment.