Regional System Support Specialist (Internal) at ZUS Coffee - Kuala Lumpur
Role Summary
The Regional System Support Specialist (Internal) is responsible for providing technical support to users across various regions. This role plays a crucial part in ensuring the smooth operation of systems and enhancing user experience through effective troubleshooting and collaboration.
Job Description
In this role, you will be the primary contact for technical issues, engaging with users to resolve their concerns efficiently. You will troubleshoot SQL queries and PHP scripts while collaborating with development teams to improve system performance.
Key Responsibilities:
- Serve as the main point of contact for technical support inquiries.
- Troubleshoot and resolve SQL queries and PHP scripts issues.
- Conduct regular system checks to ensure optimal performance.
- Collaborate with development teams to address technical problems.
- Report anomalies and suggest improvements to standard operating procedures (SOPs).
- Manage user support tickets using ticketing systems.
- Provide remote support to users across different regions.
Job Requirements
Diploma or Bachelor's degree in Computer Science or related field.
Basic proficiency in SQL for data troubleshooting.
Fundamental knowledge of PHP for debugging.
Familiarity with Linux and Windows operating systems.
Experience with ticketing systems and remote support tools.
Strong communication skills across diverse cultures.
Attention to detail and proactive problem-solving mindset.
Quick Info
Company
ZUS COFFEE
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
Click to submit your application
Required Skills
SQL
PHP
Linux
Windows
Communication
Problem-Solving
Multitasking
Attention To Detail
Regional System Support Specialist (Internal) Salary at ZUS COFFEE
ZUS COFFEE has not disclosed the salary for this role. Regional System Support Specialist (Internal) positions in Kuala Lumpur typically pay RM800–RM12,000 per month, based on the 37 comparable vacancies currently listed on SuperJobs.
How to Apply for This Regional System Support Specialist (Internal) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions ZUS COFFEE asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-21, so apply early.
Regional System Support Specialist (Internal) - Frequently Asked Questions
What is the salary for a Regional System Support Specialist (Internal) at ZUS COFFEE in Kuala Lumpur?
ZUS COFFEE has not disclosed the salary for this role. Regional System Support Specialist (Internal) positions in Kuala Lumpur typically pay RM800–RM12,000 per month, based on the 37 comparable vacancies currently listed on SuperJobs.
Where is this Regional System Support Specialist (Internal) job located?
This Regional System Support Specialist (Internal) position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Regional System Support Specialist (Internal) role?
ZUS COFFEE is looking for Diploma or Bachelor's degree in Computer Science or related field.; Basic proficiency in SQL for data troubleshooting.; Fundamental knowledge of PHP for debugging..
How do I apply for this Regional System Support Specialist (Internal) job at ZUS COFFEE?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-21.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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