Retail Executive – Genting Malaysia Berhad
Role Summary
The Retail Executive is responsible for managing assigned retail stores. This role plays a crucial part in ensuring operational excellence and customer satisfaction within the retail environment.
Job Description
The Retail Executive oversees the daily operations of retail stores, ensuring that the Retail Crew maintains high standards in displays and customer service. This position requires effective collaboration with various stakeholders to enhance the overall retail experience.
Key Responsibilities:
- Manage assigned retail stores
- Ensure proper maintenance of retail displays
- Follow cash handling processes
- Generate sales and deliver service recovery
- Support Retail Crew in managing challenging guests
- Liaise with procurement and warehouse
- Collaborate with third-party business partners
Job Requirements
Bachelor's degree in Business Administration or related field
Minimum 1 year of experience in retail management
Strong understanding of cash handling processes
Excellent communication and interpersonal skills
Ability to manage challenging customer situations
Proficient in English and Bahasa Malaysia
Strong organizational skills
Quick Info
Company
Genting Malaysia Berhad
Location
Pahang
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Retail Management
Customer Service
Sales Generation
Cash Handling
Stakeholder Liaison
Problem Solving
Team Leadership
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