
The Retail Team Leader will manage outlet operations and staff, focusing on sales performance, customer satisfaction, and effective inventory management while fostering a positive team environment.
As a Retail Team Leader, you will oversee the daily operations of the retail outlet, ensuring that all staff are effectively managed and motivated. Your role will involve training new employees, monitoring sales performance, and implementing strategies to enhance customer satisfaction. You will also be responsible for inventory management, ensuring that stock levels are maintained and that the store is visually appealing. Strong leadership and communication skills will be essential as you work to create a positive team environment and drive sales growth.
Proven experience as a Retail Supervisor or similar role
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to analyze sales metrics and performance data
Knowledge of inventory management and merchandising
Customer-focused with a passion for retail
Problem-solving skills and ability to handle customer complaints
Flexibility to work varied hours, including weekends
Company
Dancom TT&L Telecommunications (M) Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 2500 - 3000
Skills Required
8 skills
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Leadership
Communication
Sales Analysis
Inventory Management
Customer Service
Problem-Solving
Team Motivation
Merchandising