Sales Executive / Customer Service at Aureas Media Sdn Bhd - Kuala Lumpur

The Sales Executive / Customer Service is responsible for engaging with customers to understand their furniture or makeover needs. This role plays a crucial part in driving sales and ensuring customer satisfaction in a dynamic retail environment.

The Sales Executive / Customer Service role is based in Bangsar, Kuala Lumpur, where you will interact with walk-in customers to present suitable products and solutions. You will be tasked with achieving monthly sales targets while providing exceptional customer service across various channels.

Key Responsibilities:

• Engage with walk-in customers to assess their furniture or makeover needs.
• Present suitable products and solutions to meet customer requirements.
• Achieve monthly sales targets through effective sales techniques.
• Coordinate customer orders and manage payment processes.
• Respond to customer inquiries across multiple communication channels.
• Provide after-sales support to ensure customer satisfaction.
• Maintain showroom standards and assist with product demonstrations.
• Support events and manage necessary documentation and records.
• Handle Meta leads and assist with customer appointment scheduling.