Sales Support Specialist – Iklim Hardware & Machinery
Role Summary
The Sales Support Specialist is responsible for assisting the sales team in managing customer inquiries and processing orders. This role plays a crucial part in enhancing overall sales efficiency through exceptional customer service and effective coordination with suppliers.
Job Description
The Sales Support Specialist at Iklim Hardware & Machinery engages in daily interactions with customers and the sales team to ensure smooth operations. The work environment is dynamic, requiring collaboration and effective communication to meet customer needs and maintain inventory accuracy.
Key Responsibilities:
- Assist the sales team in managing customer inquiries.
- Process customer orders accurately and efficiently.
- Maintain and update inventory records regularly.
- Provide exceptional customer service to enhance client satisfaction.
- Coordinate with suppliers to ensure timely product delivery.
- Support sales initiatives by preparing necessary documentation.
- Collaborate with team members to improve sales processes.
Job Requirements
Proven experience in a sales support or administrative role.
Strong communication and interpersonal skills.
Proficiency in Microsoft Office Suite and CRM software.
Detail-oriented with strong organizational skills.
Familiarity with retail operations and inventory management.
Quick Info
Company
Iklim Hardware & Machinery
Location
Wp Kuala Lumpur
Salary
MYR 2800 - 3400
Skills Required
6 skills
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Required Skills
Customer Service
Communication
Microsoft Office
CRM Software
Organizational Skills
Team Collaboration
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