Security Analyst – Ensign Infosecurity (Malaysia)

The Security Analyst is responsible for providing 24x7 Information Security Monitoring and Surveillance services. This role involves identifying and resolving security issues while ensuring the integrity and security of the organization's information systems.

The Security Analyst will engage in day-to-day monitoring of security events and provide technical support to address user security issues. The role requires effective communication and coordination with various teams to ensure timely resolution of security incidents.

Key Responsibilities:

• Monitor security events and alerts to identify potential threats.
• Troubleshoot and resolve user security issues effectively.
• Coordinate restoration efforts using various applications and testing tools.
• Provide proactive technical support to users and teams.
• Assist with security configurations and diagnostics of network security issues.
• Handle inbound security-related calls professionally.
• Create and manage support tickets for security inquiries.
• Escalate issues as necessary to ensure prompt resolution.