Senior Executive, Customer Portfolio Management – Alliance Bank Malaysia Berhad
Role Summary
The Senior Executive, Customer Portfolio Management is responsible for acquiring new-to-bank customers through omnichannel strategies and across all consumer products. This role involves analyzing and growing the bank's existing customer portfolio through various campaigns and initiatives in a dynamic and collaborative environment.
Job Description
In this role, you will engage in day-to-day activities focused on customer acquisition and portfolio management, working closely with various teams to drive results. You will be part of a fast-paced environment that encourages innovation and teamwork.
Key Responsibilities:
- Acquire new-to-bank customers through omnichannel strategies.
- Analyze and grow the existing customer portfolio through cross-selling and up-selling initiatives.
- Plan and execute events and activities to enhance customer engagement.
- Collaborate with key product heads to develop core client accounts.
- Leverage insights to develop effective campaigns and communications.
- Drive action-oriented analysis to achieve results.
- Foster a customer-centric approach in all initiatives.
Job Requirements
Degree in business, marketing, or a related field preferred.
Competent verbal and written communication skills.
Strong analytical and problem-solving skills.
Growth mindset with a passion for leveraging insights.
Ability to thrive in a fast-paced, collaborative environment.
Team player willing to explore new work directions.
Quick Info
Company
Alliance Bank Malaysia Berhad
Location
Kuala Lumpur
Salary
—
Skills Required
8 skills
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Required Skills
Customer Acquisition
Portfolio Management
Analytical Skills
Communication
Event Planning
Cross-Selling
Problem Solving
Collaboration
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