Senior Executive, Customer Portfolio Management – Alliance Bank Malaysia Berhad
Alliance Bank Malaysia Berhad
Financial Services
Role Summary
This role is for a Senior Executive in Customer Portfolio Management responsible for acquiring new bank customers and expanding the existing customer portfolio through various strategies and initiatives. It involves planning and executing campaigns, events, and cross-functional collaboration to enhance customer relationships across all consumer products.
Job Description
This role is responsible for acquiring new-to-bank customers through omnichannel strategies and across all consumer products. It also involves analyzing and growing the bank's existing customer portfolio through cross-selling and up-selling campaigns and initiatives, as well as planning and executing events and activities.
Job Requirements
Degree in business, marketing or a related field preferred.
Competent verbal and written communication skills.
Strong analytical and problem-solving skills.
An individual with a growth mindset, and a passion for leveraging insights to develop campaigns, communications, and programs.
The role requires a passion for results, a commitment to action-oriented analysis, an attitude that anything is possible, and a relentless focus on the customer.
The right candidate will also thrive in a highly entrepreneurial, fast-paced, and collaborative environment where people are driven, enthusiastic, collaborative, and not afraid to take risks.
Role requires to work cross functional with key product heads (deposits, cards, wealth management, shares portfolio) to develop core client accounts.
Team player and willing to explore on new work direction.
Quick Info
Company
Alliance Bank Malaysia Berhad
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
10 skills
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Required Skills
Customer Acquisition
Omnichannel Strategy
Cross-Selling
Up-Selling
Event Planning
Communication
Analytical Skills
Problem-Solving
Collaboration
Growth Mindset
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