Senior Office 365/Azure Support Role – As White Sdn. Bhd.
Role Summary
The Senior Office 365/Azure Support Role is responsible for providing expert support and solutions for Office 365 and Azure environments. This role plays a crucial part in ensuring seamless operations and enhancing productivity within the organization.
Job Description
In this position, you will engage with a dynamic team focused on delivering high-quality support for Office 365 and Azure services. You will collaborate with various stakeholders to troubleshoot issues and implement solutions that drive efficiency.
Key Responsibilities:
- Provide expert support for Office 365 and Azure services.
- Troubleshoot and resolve technical issues related to cloud services.
- Collaborate with cross-functional teams to enhance service delivery.
- Monitor system performance and implement improvements.
- Conduct training sessions for end-users on best practices.
- Maintain documentation of support processes and solutions.
- Stay updated with the latest trends and updates in cloud technologies.
Job Requirements
Bachelor's degree in Information Technology or related field.
Relevant certifications in Office 365 and Azure.
Minimum 2 years of experience in a support role.
Strong problem-solving skills.
Excellent communication skills in English.
Quick Info
Company
As White Sdn. Bhd.
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Office 365
Azure
Troubleshooting
Collaboration
Documentation
Training
Problem-Solving
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