Senior Technical Support Engineer at Aptronics Sdn Bhd - Selangor
Role Summary
The Senior Technical Support Engineer is responsible for providing advanced technical assistance to clients. This role involves troubleshooting complex issues and collaborating with cross-functional teams to enhance system performance and user experience.
Job Description
As a Senior Technical Support Engineer, you will engage in day-to-day technical support activities, ensuring optimal performance of systems while addressing client needs. You will work in a dynamic environment, collaborating with various teams to resolve escalated problems and contribute to product development discussions.
Key Responsibilities:
- Provide advanced technical assistance to clients.
- Troubleshoot complex hardware and software issues.
- Collaborate with cross-functional teams to resolve escalated problems.
- Maintain documentation and contribute to knowledge base updates.
- Train junior staff on technical support processes.
- Participate in product development discussions to enhance user experience.
- Ensure optimal performance of systems and services.
Job Requirements
Bachelor's degree in Computer Science or related field.
Minimum 5 years of experience in technical support or IT.
Proficient in troubleshooting hardware and software issues.
Strong understanding of networking concepts.
Excellent communication and interpersonal skills.
Ability to work independently and in a team environment.
Experience with ticketing systems and remote support tools.
Quick Info
Company
Aptronics Sdn Bhd
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Technical Support
Troubleshooting
Networking
Documentation
Communication
Team Collaboration
Analytical Skills
Senior Technical Support Engineer Salary at Aptronics Sdn Bhd
Aptronics Sdn Bhd has not disclosed the salary for this role. Senior Technical Support Engineer positions in Selangor typically pay RM800–RM9,500 per month, based on the 57 comparable vacancies currently listed on SuperJobs.
How to Apply for This Senior Technical Support Engineer Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Aptronics Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-18, so apply early.
Senior Technical Support Engineer - Frequently Asked Questions
What is the salary for a Senior Technical Support Engineer at Aptronics Sdn Bhd in Selangor?
Aptronics Sdn Bhd has not disclosed the salary for this role. Senior Technical Support Engineer positions in Selangor typically pay RM800–RM9,500 per month, based on the 57 comparable vacancies currently listed on SuperJobs.
Where is this Senior Technical Support Engineer job located?
This Senior Technical Support Engineer position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Senior Technical Support Engineer role?
Aptronics Sdn Bhd is looking for Bachelor's degree in Computer Science or related field.; Minimum 5 years of experience in technical support or IT.; Proficient in troubleshooting hardware and software issues..
How do I apply for this Senior Technical Support Engineer job at Aptronics Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-18.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
Similar Roles
Browse every open vacancy for these job titles across Malaysia.
Senior Technical Support Engineer jobs in Selangor
Browse the wider market this role sits in — by sector, by state, and both together.