
The Service Administrator is a key supporting member within the Service Entitlement function, ensuring timely management of service agreements and customer satisfaction. This role requires strong organizational and communication skills.
At Logicalis Asia Pacific, we are committed to helping organizations accelerate their journey toward becoming AI-ready enterprises. As a Service Administrator, you will play a crucial role in the Service Entitlement function, working closely with the services sales and account teams to ensure timely creation and management of service agreements. This role is essential for maintaining uninterrupted services for our clients.
You will be responsible for creating service agreements, managing third-party contracts, and generating renewal proposals. Your collaborative approach will help resolve issues related to order processing and service entitlements, ensuring a seamless experience for our customers. Join us to be part of a culture built on inclusion, trust, and continuous improvement.
Diploma or Higher in IT, Business or related field
Must be customer service oriented
Must be self-motivated, team player, and keen interest to learn
High Proficiency in Verbal & Written English Language
Proficiency in Microsoft Word, Excel (especially VLOOKUP, Pivot and Dashboard) & Power Point
Ability to effectively present information to customers and internal stakeholders
Cisco Product Knowledge is Preferred
Logicalis Asia Pacific has not disclosed the salary for this role. Service Administrator positions in Kuala Lumpur typically pay RM800–RM11,000 per month, based on the 52 comparable vacancies currently listed on SuperJobs.
This Service Administrator position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
Logicalis Asia Pacific is looking for Diploma or Higher in IT, Business or related field; Must be customer service oriented; Must be self-motivated, team player, and keen interest to learn.
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-07.
Company
Logicalis Asia Pacific
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Logicalis Asia Pacific has not disclosed the salary for this role. Service Administrator positions in Kuala Lumpur typically pay RM800–RM11,000 per month, based on the 52 comparable vacancies currently listed on SuperJobs.
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