
The Service Delivery Manager will lead service delivery operations and ensure client satisfaction through effective management and communication. This role requires fluency in Japanese and a strong background in service management.
As a Service Delivery Manager at NTT DATA, you will be responsible for overseeing the delivery of services to clients, ensuring that all service level agreements are met. You will work closely with various teams to coordinate service delivery and maintain high levels of customer satisfaction. Your role will involve managing client relationships and ensuring effective communication between stakeholders.
Proficiency in Japanese and English
Strong experience in service delivery management
Excellent communication and interpersonal skills
Ability to manage multiple projects and meet deadlines
Familiarity with IT service management frameworks
NTT DATA has not disclosed the salary for this role. Service Delivery Manager (Japanese speaking) positions typically pay RM600–RM10,000 per month, based on the 126 comparable vacancies currently listed on SuperJobs.
This Service Delivery Manager (Japanese speaking) position is based in Malaysia. This role is fully on-site.
NTT DATA is looking for Proficiency in Japanese and English; Strong experience in service delivery management; Excellent communication and interpersonal skills.
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-29.
Company
NTT DATA
Location
Not specified
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
NTT DATA has not disclosed the salary for this role. Service Delivery Manager (Japanese speaking) positions typically pay RM600–RM10,000 per month, based on the 126 comparable vacancies currently listed on SuperJobs.
Other roles currently open at NTT DATA.
Browse open vacancies for related job titles across Malaysia.
Salary benchmarks, application advice and employment rights for this field.