
The Service Relationship Manager will be responsible for managing customer relationships and ensuring high levels of satisfaction. This role requires strong communication skills and a customer-centric approach.
As a Service Relationship Manager at Alliance Bank Malaysia Berhad, you will play a crucial role in maintaining and enhancing customer relationships. Your primary responsibility will be to ensure customer satisfaction by providing exceptional service and support, addressing inquiries, and resolving issues promptly. You will also assist in identifying customer needs and promoting relevant banking products and services to enhance their banking experience.
In this position, you will collaborate with various teams to streamline processes and improve service delivery. You will be expected to stay updated on banking regulations and industry trends to effectively advise customers. This role offers an excellent opportunity for professional growth and development in the banking sector.
Bachelor's degree in Finance, Business Administration, or related field
Strong communication and interpersonal skills
Customer-focused mindset with problem-solving abilities
Ability to work in a fast-paced environment
Proficiency in Microsoft Office Suite
Previous experience in customer service or banking is an advantage
Alliance Bank Malaysia Berhad has not disclosed the salary for this role. Service Relationship Manager positions in Undisclosed typically pay RM2,300–RM7,500 per month, based on the 56 comparable vacancies currently listed on SuperJobs.
This Service Relationship Manager position is based in Undisclosed, Malaysia. This role is fully on-site.
Alliance Bank Malaysia Berhad is looking for Bachelor's degree in Finance, Business Administration, or related field; Strong communication and interpersonal skills; Customer-focused mindset with problem-solving abilities.
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-08.
Company
Alliance Bank Malaysia Berhad
Location
Undisclosed
Salary
Undisclosed
Skills Required
5 skills
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Alliance Bank Malaysia Berhad has not disclosed the salary for this role. Service Relationship Manager positions in Undisclosed typically pay RM2,300–RM7,500 per month, based on the 56 comparable vacancies currently listed on SuperJobs.
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