Software Support – Auto Count Sdn Bhd
Role Summary
This role combines customer service and technical support for HRMS products, requiring strong problem-solving skills and effective communication in both English and Bahasa Malaysia, with additional advantages for those fluent in Mandarin.
Job Description
The Software Support role involves providing assistance to customers and dealers regarding HRMS products through various communication channels. Responsibilities include troubleshooting issues, maintaining records of inquiries and solutions, and ensuring timely follow-ups. The position requires both independent work and collaboration within a team, along with the ability to handle ad-hoc tasks as assigned by team leaders.
Job Requirements
Diploma/Degree in Information Technology or relevant field.
Proficient in English and Bahasa Malaysia.
Knowledge of Microsoft SQL is an advantage.
Strong analytical and problem-solving skills.
Familiarity with POS hardware and Windows OS troubleshooting.
Service-minded and patient in communication.
Fresh graduates are encouraged to apply.
Fluency in Mandarin is a plus.
Quick Info
Company
Auto Count Sdn Bhd
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
Click to submit your application
Required Skills
Customer Service
Microsoft SQL
Problem-Solving
Communication
Technical Support
Teamwork
POS Hardware
Windows OS
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