
The Specialist, Technical Support will provide essential technical assistance to customers and ensure efficient resolution of issues. This role is vital for maintaining high customer satisfaction.
As a Specialist in Technical Support at TNG Digital Sdn Bhd, you will play a crucial role in providing exceptional support to our customers. Your primary responsibilities will include troubleshooting technical issues, assisting users with software and hardware inquiries, and ensuring a seamless user experience. You will work closely with various teams to resolve complex problems and enhance our service offerings.
In this role, you will also be responsible for documenting support cases, maintaining knowledge bases, and contributing to continuous improvement initiatives. Your expertise will help us maintain high standards of customer satisfaction and operational efficiency.
Bachelor's degree in Computer Science or related field
Strong problem-solving skills and attention to detail
Excellent communication skills in English
Ability to work independently and as part of a team
Familiarity with technical support tools and software
TNG Digital Sdn Bhd has not disclosed the salary for this role. Specialist, Technical Support positions typically pay RM800–RM10,000 per month, based on the 171 comparable vacancies currently listed on SuperJobs.
This Specialist, Technical Support position is based in Malaysia. This role is fully on-site.
TNG Digital Sdn Bhd is looking for Bachelor's degree in Computer Science or related field; Strong problem-solving skills and attention to detail; Excellent communication skills in English.
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-10-28.
Company
TNG Digital Sdn Bhd
Location
Not specified
Salary
Undisclosed
Skills Required
5 skills
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TNG Digital Sdn Bhd has not disclosed the salary for this role. Specialist, Technical Support positions typically pay RM800–RM10,000 per month, based on the 171 comparable vacancies currently listed on SuperJobs.
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