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System Reliability Engineer, Consultant – AIA Malaysia (Insurance)

AIA Malaysia (Insurance)
Kuala Lumpur
Salary: Undisclosed
AIA Malaysia (Insurance)

AIA Malaysia (Insurance)

Technology-Software

Role Summary

The System Reliability Engineer, Consultant at AIA is responsible for ensuring the reliability, scalability, and performance of enterprise systems by applying software engineering principles to operations. This role involves collaboration with development and operations teams to build automation, monitor system health, respond to incidents, and improve service availability and efficiency.

Job Description

The System / Site Reliability Engineer role involves ensuring the reliability, scalability, and performance of enterprise systems by applying software engineering principles to operations. The engineer collaborates with development and operations teams to build automation, monitor system health, respond to incidents, and improve service availability and efficiency.

Job Requirements

Bachelors degree in Computer Science, Software Engineering, Information Technology, or a related field.

3 6 5 years of experience in Site Reliability Engineering, DevOps, or Software Engineering roles.

Prior experience supporting front-end applications in production environments, preferably in financial services or regulated industries.

Frontend Performance Monitoring; Ability to instrument front-end code for custom metrics and traces.

Experience with Real User Monitoring (RUM), Synthetic Monitoring, and Application Performance Monitoring (APM) tools (e.g., New Relic, Dynatrace, Datadog).

Proficiency in setting up dashboards and alerts using tools like Dynatrace, Grafana, Prometheus, Elastic Stack, or Splunk.

Familiarity with OpenTelemetry standards for distributed tracing.

Scripting skills in Python, Bash, or JavaScript for automation and tooling.

Experience with CI/CD pipelines (e.g., GitHub Flow).

Hands-on experience with cloud platforms (AWS, Azure).

Familiarity with containerization (Docker) and orchestration (Kubernetes).

Understanding of secure coding practices for front-end applications.

Awareness of financial compliance standards (e.g., PCI-DSS).

Quick Info

Company

AIA Malaysia (Insurance)

Location

Kuala Lumpur

Salary

Undisclosed

Skills Required

10 skills

Click to submit your application

Required Skills

1

Site Reliability Engineering

2

Devops

3

Frontend Performance Monitoring

4

Real User Monitoring (RUM)

5

Application Performance Monitoring (APM)

6

Dashboard And Alerting Tools

7

Scripting And Automation

8

Continuous Integration And Continuous Deployment (CI/CD)

9

Cloud Platforms

10

Containerization And Orchestration

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