Team Leader – AEON
Role Summary
The Team Leader is responsible for ensuring customer satisfaction and operational excellence at AEON Wellness. This role involves leading a team to maintain product accuracy and compliance with company policies while fostering a positive work environment.
Job Description
As a Team Leader at AEON Wellness, you will engage in daily operations to enhance customer experiences and manage store activities. You will oversee team performance and ensure adherence to safety standards and company policies.
Key Responsibilities:
- Ensure customer satisfaction by building strong relationships.
- Oversee the organization of store operations and compliance with policies.
- Lead employee training and development initiatives.
- Manage financial performance and adhere to budgetary constraints.
- Maintain product accuracy and inventory management.
- Foster a positive team environment and motivate staff.
- Address customer inquiries and resolve issues promptly.
Job Requirements
Possess at least a Diploma/Degree in any field.
2-3 years of experience in retail operations management or a related field.
Proficient in MS Word, MS Excel, MS PowerPoint, and MS Teams.
Willingness to work shifts, including Off Days, Rest Days, or Public Holidays.
Quick Info
Company
AEON
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Leadership
Customer Service
Team Management
Financial Management
Training And Development
Problem Solving
Communication
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