Technical Support Manager – CW Tyre Auto Care Sdn Bhd
Role Summary
The Technical Support Manager is responsible for overseeing vehicle diagnostics and troubleshooting to ensure optimal vehicle performance. This role involves leading a team of technicians and maintaining high standards of customer service in a dynamic automotive environment.
Job Description
As a Technical Support Manager at CW Tyre Auto Care Sdn Bhd, you will engage in daily vehicle diagnostics and provide support to your team in resolving complex automotive issues. You will analyze technical problems and implement effective solutions while ensuring customer satisfaction.
Key Responsibilities:
- Lead a team of technicians in diagnosing and troubleshooting vehicle issues.
- Analyze technical problems and implement effective solutions.
- Maintain high standards of customer service and satisfaction.
- Oversee the training and development of staff in automotive technology.
- Ensure compliance with safety and quality standards.
- Collaborate with other departments to enhance service delivery.
- Monitor and evaluate team performance to drive improvements.
Job Requirements
Minimum 5 years of working experience in the automotive field.
Strong knowledge of vehicle diagnostics and troubleshooting techniques.
Experience in managing and leading a technical team.
Excellent problem-solving skills.
Ability to communicate effectively with customers and team members.
Quick Info
Company
CW Tyre Auto Care Sdn Bhd
Location
Selangor
Salary
MYR 5000 - 8000
Skills Required
6 skills
Click to submit your application
Required Skills
Vehicle Diagnostics
Troubleshooting
Team Leadership
Problem-Solving
Customer Service
Time Management
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