Technical Support Specialist – Qube Apps Solutions Sdn Bhd
Role Summary
The Technical Support Specialist provides essential IT and OT support, resolving technical issues for clients and staff while ensuring operational efficiency and high customer satisfaction.
Job Description
As a Technical Support Specialist, you will be responsible for providing daily IT and OT technical support to both clients and internal staff. Your role will involve troubleshooting and resolving technical issues, ensuring that all systems are functioning optimally. You will communicate effectively with users to understand their problems and provide timely solutions. Additionally, you will document issues and resolutions to improve future support processes. Your expertise will help maintain high levels of customer satisfaction and operational efficiency within the organization.
Job Requirements
Minimum Diploma level education in Computer & IT or relevant fields
Strong problem-solving skills
Excellent communication abilities
Experience in technical support roles
Familiarity with IT and OT systems
Ability to work independently and as part of a team
Strong organizational skills
Willingness to learn and adapt to new technologies
Quick Info
Company
Qube Apps Solutions Sdn Bhd
Location
Selangor
Salary
MYR 3000 - 4000
Skills Required
7 skills
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Required Skills
Technical Support
Problem-Solving
Communication
IT Systems
OT Systems
Organizational Skills
Adaptability
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